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Privacy Policy

Last updated 8 September 2026. This notice covers routzell.com, operated by Farmour Ventures Private Limited, Thiruvananthapuram.

What we collect

Only what you type into an enquiry form: your name, email address, phone number, company name if you give one, and the message and product interest you submit. We do not ask for payment details on this site, we do not sell anything directly here, and we do not run advertising trackers.

Why we collect it

To reply to your enquiry, to quote, and to keep a record of what was discussed. Nothing else. We do not use it for unrelated marketing, and we do not sell or rent it to anyone.

Where it goes

Enquiry forms are processed by Formspree, Inc., a service based in the United States, which delivers the message to our email. Your information therefore leaves India in the course of being delivered to us. By submitting the form you consent to that transfer. If you would rather not use the form, write to [email protected] or message +91 94465 88000 instead — either reaches the same desk.

How long we keep it

Enquiry correspondence is kept for as long as the commercial relationship is live, and for up to three years afterwards for tax and audit purposes. After that it is deleted.

Your rights

Under the Digital Personal Data Protection Act 2023 you may ask us for a copy of what we hold about you, ask us to correct it, ask us to erase it, or withdraw your consent at any time. Withdrawing consent means we stop processing your enquiry. Write to [email protected] and we will act within 30 days.

Children

This is a business-to-business site. We do not knowingly collect information from anyone under 18.

Cookies

This site sets no advertising or profiling cookies. Fonts are loaded from Google Fonts, which receives your IP address as part of serving them.

Grievances

Data protection queries and complaints: The Grievance Officer, Farmour Ventures Private Limited, T.C.No.91/267, Anayara P.O., Thiruvananthapuram 695029, [email protected]. We acknowledge within 48 hours.

Changes

If this notice changes we update the date at the top of this page.

This notice was drafted to reflect how the site actually works. It is not legal advice — have your advocate review it before you rely on it.